Refund policy
The short version: Try us for 30 days. If it isn't for you, we'll swap it or refund it. You don't have to ship anything back.
How long you have
Thirty days from the day your order is delivered.
What's covered
Your first order, whatever is in it. One claim per customer.
Swap or refund
Swap: tell us which product you'd rather have and we'll send it, no extra charge.
Refund: we refund what you paid, back to the original payment method.
Nothing to send back
We don't want a half-eaten bottle of gummies, and shipping it back would cost more than the gummies are worth. If your order had more than one bottle, keep those too.
How to ask
Message us through the contact page with your order number and whether you want a swap or a refund. We reply within one business day. Approved refunds are processed within two business days, and your bank usually takes another three to five to show it.
Subscriptions
Your first shipment is covered. You can cancel any time from your account and we won't bill you again.
If your order arrives damaged or wrong
That isn't a guarantee claim, it's our mistake. Message us with a photo and we'll replace it. The 30-day window doesn't apply.