Shipping policy

Shipping is free. Always.

Every order ships free, in the US, with no minimum. There's no threshold to hit and no upsell to a faster tier. One price, shipping included.

How long it takes

We pack and hand off your order within 3 to 5 business days. From there it's usually 3 to 5 business days in transit, by USPS Ground Advantage.

So most orders land within about a week of ordering. Orders placed on a weekend or a holiday start counting from the next business day.

Tracking

You'll get a tracking number by email as soon as your order ships. If it's been more than 3 business days and you haven't seen one, message us through the contact page and we'll look.

Where we ship

United States only for now, including PO boxes and APO/FPO addresses.

Delays

Once a package is with USPS, we can't speed it up. Weather, holidays, and carrier backlogs happen and they're outside what we can control. If something looks genuinely stuck, message us and we'll help chase it.

Wrong address

Check your address at checkout. If a package comes back to us as undeliverable, we'll reship it to a corrected address at no charge, once. If you catch a mistake before it ships, message us right away and we'll fix it if we can.

Lost or damaged

If your order shows delivered but isn't there, give it 48 hours. Carriers sometimes scan early. If it still hasn't turned up, message us and we'll replace it.

If it arrives damaged, send us a photo and we'll replace it. No need to send anything back.